.With innovative services and tools, we make sure that you get optimized availability and thus more economy out of your system – not to mention sustained efficiency. So, when it comes to servicing your infrastructure, we provide Total Customer Care Philosophy.

 

.Backed by highly trained Service Engineers all across, we support all stages of communication operations, and provide end-to-end lifecycle services. These services support networks based on the converging fields of voice communications infrastructure technologies.

 

• Simplify your support without losing flexibility.

• Improving performance and availability of communication resources to meet user demands.

• Next-business-day advance hardware replacement (additional replacement options, are also available)

 

.We at TS ENTERPRISES evaluates your specific needs and develop a plan for you. A plan you can count on to provide facility safety and compliance with state and local regulations.

 

Installation:

.Components selected for reliability and cost effectiveness are installed quickly and efficiently according to your specifications. Each TS ENTERPRISES crew takes pride and satisfaction in knowing your project is installed professionally

.TS ENTERPRISES employees’ teams specially dedicated to inspection, testing and maintenance. We provide you and the regulatory agencies with factual, detailed information on system readiness and compliance.

 

Annual Maintenance Contract (AMC) for CCTV Surveillance System:

.In today’s competitive era, quality is a prime factor. Quality output from any machine depends on machine's repeat performance. To get repeat performance; machine maintenance is a key factor. Maintenance of CCTV camera requires special skills. Every organization may not have specialized CCTV Surveillance System maintenance team to take care of all variety of cameras. CCTV camera manufacturers and distributors are the best people to support in maintaining these cameras as total technology is available with them. In order to help our customers in getting the best throughput from the CCTV camera.

 

General Terms & Conditions: 

 

1. Period of Contract: The contract is valid for quarterly from the date of signing of memorandum of understanding (MOU) on AMC. This may be renewed quarterly subject to rendering of satisfactory service & fulfilling the term & conditions.

2. Payment Term: For all AMC, payment will be made on yearly basis.

3. Maintenance of Parts: Maintenance of the CCTV Surveillance System includes Camera Visibility Test, DVR Recording Test, DVR Settings Verification, and Disk Error Check. Replacement of CCTV parts and some consumable items are not covered under AMC. However the servicing agency may provide such components and the price may be fixed at the time of signing of AMC.

4. Quality of Spares: The equipment parts replaced must be new and equivalent in performance of existing parts.

5. Additional Charges: The AMC cost includes the travelling cost for rendering service throughout the quarterly period for one or all locations & for one or all systems.

6. Working Hours: The maintenance work shall normally be done during working hours of the customer. However, in case of emergency maintenance may have to be done beyond office hours and even on holidays prior arrangement through proper communication should be worked out in all cases by the servicing agencies.

7. Final Authority: The final authority for payments will be Head of the Organization offering the AMC.

 

.We provides Annual Maintenance Contract under which we render streamline & time-saving maintenance and repair services of business.

 

.Our services are provided by a team of highly experienced technicians, which is well-equipped with all the advanced machinery and tools. Our clients can enjoy our services at just one click or a call through our centralized on-line service request system, thus, enabling our clients to schedule our services according to their convenience

 

.We provides Biometric Attendance system and time & attendance access Control due to the increasing need of a higher level of security system. Our systems are highly efficient and thus, help our clients by recording entry time more accurately. Therefore, we provide a system which helps in preventing time theft and saves money for the company. Our products are widely used in server rooms, attendance & for security locker rooms.

 

Maintenance of the Systems:

.Maintenance, as everyone understands, is an inevitable process to ensure trouble free performance of equipment, eliminate unwanted failures and extend equipment life to the maximum possible extent.